To support the health and wellbeing of local residents, Bracknell and Ascot Clinical Commissioning Group introduced extended hours service from December 1st 2015.
Introducing the new service
The Extended Hours service is a 12 month pilot scheme, which will offer an extended hour’s primary care service, based upon the future model of care that we developed with patients, carers and healthcare professionals earlier this year. The service will provide:
- Routine appointments for planned primary care.
- General Practitioner, nurse and health care assistant appointments.
- The new times on offer are 18.30 – 20.00 Monday to Friday and between 08.00 –14.00 on Saturdays.
- A central Bracknell location with plenty of parking and close to public transport, hosted at the Boundary House Surgery.
- Longer appointment times, with 15 minutes appointments, longer than the usual 10-minute slots.
- Patients will be able to call their surgery in the usual way and their surgery will be able to book an appointment quickly and easily directly into the Extended Hours service.
- Consultation outcomes will be entered directly onto GP practice systems.
We are using the pilot project to test and evaluate some new ways of working. These include some tests and examinations carried out on the day, often with results given there and then, as the service will have the latest diagnostic equipment. The provision of blood testing will support the Healthchecks plus service, in which patients will receive same day test results for cholesterol and blood sugar levels.
Supporting primary care and protecting the future of strong primary care services:
Bracknell and Ascot CCG did not receive Prime Minister’s Challenge Fund money for the Extended Hours Primary Care service. Instead this project has been made possible by the investment of surplus funding by the CCG, as part of the Better Futures for All programme of £2.5M investment in Primary Care development during 2015 – 2017.
How did we develop our plans?
Patients, users and carers have all been heavily involved in the co-design stage of our Extended Hours GP Service, and a timeline of that development process is below.
Healthwatch/patient representative Morag Langhorne is a member of the Primary Care Transformation Programme Board. The contract negotiation was handled by Bracknell and Ascot CCG as a commercial exercise.
For more detailed information about the stakeholder engagement we went through to consider the service across 7 days, click here.