Complaints, Compliments and Concerns Policy

To make a complaint, contact PALS via email, or call 0300 123 6258.

Bracknell and Ascot CCG Complaints, Compliments and Concerns Policy provides details on how we will deal with complaints and concerns raised by members of the public and patients. The policy describes how you can make a complaint, the time-scale for responding to the complaint and the support you will be given. If you want to offer feedback on local health services including a compliment the policy describes who to contact and how.